Further info + FAQ’s
What is your family photography style?
In one word I would say – NATURAL! I am a modern portrait photographer with documentary-story telling approach.
I’m here to document YOUR family story and authentically capture your family just as you are! Every family is unique and thats what I am there to capture.
What’s your family story? Do you have any family rituals?
My style of photography is as fun and wild or as calm and quiet as you are.
How many photographs do you take/do we get?
You will be presented with approximately 50-150 finished JPEG images. This amount varies due to your family size and the length of time we spend together.
Your photos will be provided in a mix of colour and black & white.
Do we have to pose?
Just be yourself! Families interacting, laughing and playing together create beautiful photos that you will feel a connection with.
I won’t set you up as a human pyramid, but if that’s your family thing, then let’s do it!
Sometimes I might direct subjects to get everyone’s face in the shot. And, some shots will be a loosely posed, within your comfort zone.
Think about the rituals does your may family have. Do you have anything you all do together? Then let’s get started there and you probably won’t even notice the photo shoot happening as it will all play out naturally.
In the instance that you DO want some posed photos, we can do some of those too. Say cheese!
How much time do we need for our family photo session?
Family portrait sessions generally run for 1-2 hours
How long until our photos are ready to view?
When your photos are ready, you will receive a link via email to your own private online gallery. Within this gallery you can view all the images from your portrait session, order prints and share images with loved ones.
You will receive access to your online gallery within 14 days of your portrait session.
Can we purchase high resolution DIGITAL files?
There are two options:
- You can choose to purchase your favourite images in print
- Digital files are available as well, as a whole collection or individually.
All finished images from your family portrait session will be available to view via your private online gallery.
Do you shoot with film or digital cameras?
I now use exclusively digital cameras only. (Canon) I edit my images to have a natural film look.
How can we use our digital files?
Your digital files will be provided on a USB stick for your personal use. This means you may print them at home or using a commercial printer. You can create photo products and gifts to share such as these Photo Products
Images can be shared electronically too via email, Facebook or other social media – however photo credit MUST BE NOTED to Gemma Carr Photography.
Copyright remains property of Gemma Carr Photography.
Images are licensed for use by the client, however not to be re-sold or used outside of the bounds of this contract without prior permission from Gemma Carr Photography.
Do you shoot RAW or JPEG?
Rooooar! I mean RAW. Always, 100%
Your finished family portrait files will be JPEG format.
How does the album design work if we want an album?
Once your family portraits are ready, you will be presented with your images as a gorgeous album slideshow. This is highlight album featuring the best images from your family portrait session, in a story book style. Each album is 100% custom made combining your favourite images with smart, elegant templates.
If you wish to have an album printed, you can select pages from within your slideshow, or we can build an album from scratch using your favourite images. You will also choose the colour of your album cover.
When your album is designed, you will receive a digital proof to view and approve. Once you have approved the design, it will be sent to be printed.
Voila – Your beautiful, custom made, full-of-love-album will then be delivered to you.
How much of a deposit do you require and when is it due?
A deposit of $200 is due at the time of booking your family portrait session. This will secure your photo shoot date and time. The remaining balance can be paid in instalments or final payment is due on the day of your portrait session.
What is your refund/cancellation policy?
A non-refundable booking fee/deposit of $125 is charged when the client books their family portrait session.
The booking fee secures the time and services of the photographer for the the family portrait session and is non-refundable in the event of cancellation.
Should you need to postpone your family portrait session, all efforts will be made to arrange photography on a new date (subject to availability). The $125 booking fee/deposit will be transferred the the new date.
If you are not 100% happy with your portraits you will be offered a complimentary re-shoot.
All photography products come with a lifetime warranty and will be replaced if any damage or fault is incurred.
What payment options are available?
Payments can be made as follows:
- direct bank transfer